Critical Knowledge

Be seen as strategic partners.

Critical Knowledge is a 100% online training solution designed to build foundational cybersecurity and technical knowledge, skills, and abilities for customer-facing teams.

Organizations that leverage Critical Knowledge are better equipped to optimize onboarding, streamline sales cycles and processes, and cultivate stronger customer relationships.

Watch a Sample Lesson

“CyberVista has been an excellent education partner. In this case, the term ‘partner’ is meaningful and not an alternative for ‘vendor.’”

Chris Bridge, Palo Alto Networks


Make training relevant.

Critical Knowledge is designed to advance the cybersecurity knowledge and technical skills of your entire customer-facing workforce. In particular, Sales Engineers, Account Executives and Managers, and new hires can benefit from Critical Knowledge to intelligently align training and get your teams to where it needs to be.

Minimize pressure on SMEs, lead product demonstrations and devise tailored solutions with confidence.

Build client trust with technical and market acumen to engage authentically.

Optimize onboarding or develop foundational cybersecurity concepts for all sales new hires.

critical knowledge includes

A complete solution.

CyberVista spider graph skills gap analysis

Diagnostic Assessment

Easily administer a diagnostic assessment is used to determine each team member’s strengths and weaknesses.

CyberVista Preliminary Workforce Analysis

Preliminary Workforce Analysis

Receive written analysis utilizing assessment data providing recommendations entering the training phase.

Certify Screenshot Class

Online Lessons

Experience engaging on-demand video featuring cybersecurity practitioners covering across all seven cybersecurity units.

Practical Labs

Hands-on experience is critical. Get to work with both guided and problem-oriented labs to reinforce practical applications.

CyberVista spider graph skills gap analysis

Final Assessment

Participants conclude the training period with a two hour final assessment to determine knowledge and skills improvement.

Critical Knowledge final assessment report

Final Workforce Analysis

CyberVista provides an extensive workforce analysis following the completion of final assessment to drive long-term success and defense.

Have a specific training need?
Critical Knowledge can be configured to meet unique requirements.


Choose your modality.

Our solutions offer mixed or specific modalities to meet your needs and preferences. Below includes examples of our most popular Live Online course delivery as well as an on-demand, self-paced delivery option. All CyberVista training is delivered 100% online.

CyberVista Training Delivery Live Online Part Time
CyberVista Training Delivery Live Online Full Time
CyberVista Training Delivery On Demand

Critical Knowledge Training Units

Built by subject matter experts and aligned with the National Cybersecurity Workforce Framework (NCWF), our course taxonomy behind Critical Knowledge serves as a roadmap to identify the skill and knowledge gaps between roles and levels in the enterprise.

Using this roadmap, individuals have a clear path forward with training across seven foundational units from network fundamentals to security operations. Its modular design allows you to configure lessons based on what’s important for your workforce.

Unit 1 Critical Knowledge

01. Network Fundamentals

Learners will understand how a network functions and its potential vulnerabilities. 

    • Networking and Computing Principles
    • Network Architecture
    • Network Media
    • Wireless Protocols and Standards
    • Networking Models
    • Addressing, Protocols, and Packets
    • Subnetting
Unit 2 Critical Knowledge

02. Attacks and Vulnerabilities

Learners will understand how to exploit vulnerabilities. 

    • Social Engineering
    • DoS Attacks
    • Injection Attacks
    • Session Hijacking
    • Malware 
    • Authentication Attacks
Unit 3 Critical Knowledge

03. Network Security

Learners will understand how to defend a network. 

    • Network Filtering Devices
    • Network Analysis Devices
    • Zoning and Segmentation
    • Tunneling
    • Securing Insecure Protocols
    • Cloud Architecture and Deployment
Unit 4 Critical Knowledge

04. Security Engineering

Learners will understand additional technical security defenses. 

    • Physical Security
    • Encryption and Hashing
    • Security Frameworks and Evaluation Models
    • Identity and Access Management
    • Authentication Protocols
Unit 5 Critical Knowledge

05. Risk Management & Governance

Learners will understand Risk Management principles and best practices.

    • Risk Management Principles
    • Risk Assessments
    • Business Continuity Planning
    • Disaster Recovery Planning
    • Incident Response Process and Techniques
    • Laws and Regulations
    • Standards and Auditing
Unit 6 Critical Knowledge

06. Security Operations

Learners will understand the security operations that support the overall security posture of an enterprise. 

    • Change and Configuration Management
    • Patch Management
    • Backups
    • Logging and Monitoring
    • Secure Coding
    • MSSP and Third Parties
Unit 7 Critical Knowledge

07. Offensive & Defensive Security

Learners will understand basic offensive and defensive operations. 

    • Reconnaissance
    • Scanning and Enumeration
    • Exploitation and Post Exploitation
    • Threat and Risk Identification and Classification
    • Vulnerability Management
    • System Hardening
    • Triage and Incident Response


An intelligent solution.

Data Driven

Live reporting provides an objective view of performance and progress.


Total costs average 50% less per person compared to traditional providers.


Drive real results with high-quality training and practical applications.


Designed to adapt to the organization and the individual employee.


Why CyberVista?

When it comes to workforce development, we know that you and your organization have several options to choose from. This is what separates CyberVista from the pack. 


Designed for the individual.
Configured to the organization.

CyberVista solutions are built around data, efficiency, and practicality. Regardless of your industry, we can configure a solution for you.

Role & Skill Mapping of 400+ Workforce for Fortune 100 Tech Company

CyberVista training for Palo Alto Networks

Upskilling 200+ System Engineers for Palo Alto Networks

Training for the new era of sales.

Your company is on the cutting-edge of technological innovation. Imagine how much further you can go with a skilled, cyber-enabled sales team in your arsenal.

Fill out this form and a CyberVista team member will touch base with you within 24 hours.

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