Critical Knowledge
Be seen as strategic partners.
Critical Knowledge is a 100% online training solution designed to build foundational cybersecurity and technical knowledge, skills, and abilities for customer-facing teams.
Organizations that leverage Critical Knowledge are better equipped to optimize onboarding, streamline sales cycles and processes, and cultivate stronger customer relationships.
“CyberVista has been an excellent education partner. In this case, the term ‘partner’ is meaningful and not an alternative for ‘vendor.’”
Chris Bridge, Palo Alto Networks
Make training relevant.
Critical Knowledge is designed to advance the cybersecurity knowledge and technical skills of your entire customer-facing workforce. In particular, Sales Engineers, Account Executives and Managers, and new hires can benefit from Critical Knowledge to intelligently align training and get your teams to where it needs to be.
Sales Engineers
Minimize pressure on SMEs, lead product demonstrations and devise tailored solutions with confidence.
Account Executives
Build client trust with technical and market acumen to engage authentically.
New Hires
Optimize onboarding or develop foundational cybersecurity concepts for all sales new hires.
critical knowledge includes
A complete solution.
Diagnostic Assessment
Preliminary Workforce Analysis
Online Lessons
Practical Labs
Final Assessment
Final Workforce Analysis
Diagnostic Assessment

Diagnostic Assessment
Easily administer a diagnostic assessment is used to determine each team member’s strengths and weaknesses.
Preliminary Workforce Analysis

Preliminary Workforce Analysis
Receive written analysis utilizing assessment data providing recommendations entering the training phase.
Online Lessons

Online Lessons
Experience engaging on-demand video featuring cybersecurity practitioners covering across all seven cybersecurity units.
Practical Labs

Practical Labs
Hands-on experience is critical. Get to work with both guided and problem-oriented labs to reinforce practical applications.
Final Assessment

Final Assessment
Participants conclude the training period with a two hour final assessment to determine knowledge and skills improvement.
Final Workforce Analysis

Final Workforce Analysis
CyberVista provides an extensive workforce analysis following the completion of final assessment to drive long-term success and defense.
Have a specific training need?
Critical Knowledge can be configured to meet unique requirements.
Critical Knowledge can be configured to meet unique requirements.
TRAINING DELIVERY
Choose your modality.
Our solutions offer mixed or specific modalities to meet your needs and preferences. Below includes examples of our most popular Live Online course delivery as well as an on-demand, self-paced delivery option. All CyberVista training is delivered 100% online.



Critical Knowledge Training Units
Built by subject matter experts and aligned with the National Cybersecurity Workforce Framework (NCWF), our course taxonomy behind Critical Knowledge serves as a roadmap to identify the skill and knowledge gaps between roles and levels in the enterprise.
Using this roadmap, individuals have a clear path forward with training across seven foundational units from network fundamentals to security operations. Its modular design allows you to configure lessons based on what’s important for your workforce.

01. Network Fundamentals
Learners will understand how a network functions and its potential vulnerabilities.
Included Topics:
- Networking and Computing Principles
- Network Architecture
- Network Media
- Wireless Protocols and Standards
- Networking Models
- Addressing, Protocols, and Packets
- Subnetting

02. Attacks and Vulnerabilities
Learners will understand how to exploit vulnerabilities.
Included Topics:
- Social Engineering
- DoS Attacks
- Injection Attacks
- Session Hijacking
- Malware
- Authentication Attacks

03. Network Security
Learners will understand how to defend a network.
Included Topics:
- Network Filtering Devices
- Network Analysis Devices
- Zoning and Segmentation
- Tunneling
- Securing Insecure Protocols
- Cloud Architecture and Deployment

04. Security Engineering
Learners will understand additional technical security defenses.
Included Topics:
- Physical Security
- Encryption and Hashing
- Security Frameworks and Evaluation Models
- Identity and Access Management
- Authentication Protocols

05. Risk Management & Governance
Learners will understand Risk Management principles and best practices.
Included Topics:
- Risk Management Principles
- Risk Assessments
- Business Continuity Planning
- Disaster Recovery Planning
- Incident Response Process and Techniques
- Laws and Regulations
- Standards and Auditing

06. Security Operations
Learners will understand the security operations that support the overall security posture of an enterprise.
Included Topics:
- Change and Configuration Management
- Patch Management
- Backups
- Logging and Monitoring
- Secure Coding
- MSSP and Third Parties

07. Offensive & Defensive Security
Learners will understand basic offensive and defensive operations.
Included Topics:
- Reconnaissance
- Scanning and Enumeration
- Exploitation and Post Exploitation
- Threat and Risk Identification and Classification
- Vulnerability Management
- System Hardening
- Triage and Incident Response
THE CYBERVISTA EXPERIENCE
An intelligent solution.

Train Smarter.
Train sales only on areas relevant to your target audience. Our Skills Diagnostic Assessments identify your team’s current knowledge baseline, helping us to deploy an exact training blueprint configured to the individual.

Set the pace.
Our 100% online solution makes it easy to scale training for your decentralized sales workforce. Choose Live Online for more controlled, instructor-led instruction or On-Demand for employees to have the flexibility to learn on their own time.

Boost Retention.
Includes several training tools to boost engagement and skill retention. In addition to modular on-demand review videos, learners receive virtual labs, prepare for exams with custom quizzes and simulated finals, and manage progress with a personal performance tracker.

Measure impact.
Receive robust analytics on employee performance and engagement throughout training as well as a final report analysis detailing results and recommendations for future sales enablement efforts.
Data Driven
Live reporting provides an objective view of performance and progress.
Affordable
Total costs average 50% less per person compared to traditional providers.
Effective
Drive real results with high-quality training and practical applications.
Tailored
Designed to adapt to the organization and the individual employee.
BENEFITS
Why CyberVista?
When it comes to workforce development, we know that you and your organization have several options to choose from. This is what separates CyberVista from the pack.
Training for the new era of sales.
Your company is on the cutting-edge of technological innovation. Imagine how much further you can go with a skilled, cyber-enabled sales team in your arsenal.
Fill out this form and a CyberVista team member will touch base with you within 24 hours.